Beginning in January 2025 and finishing in mid-March 2025, Facilities & Campus Operations’ (F&CO) very own Facilities Information Technology Services (FITS) team led a project to transfer nearly 140 elevators from wired to cellular phone services. The full installation was done within 90 days and was completed roughly two weeks ahead of schedule, thanks to the incredible collaboration and effort made by multiple George Mason University teams.
The outdated wired lines, Plain Old Telephone Service (POTS), were replaced by FirstNet, a fully cellular service provided by AT&T. “We now have great tools to monitor communications status and can investigate issues to ensure the highest level of uptime.” Said Chris Freas, Director, Facilities IT Services . “Meaning less time for elevators to be out of service.” In addition to replacing the outdated wiring, the new phone system now alerts passengers when their call has been received, the precise location of where they are, an emergency contact phone number, as well as a stronger cellular connection.
Because of the incredible collaboration between our teams, the transition and installation of the new phones and services have gone smoothly. “I am super happy and impressed with the communication, the work between the network of George Mason employees, and the technical abilities that we had to possess to make this happen.” Said John Fahey, BRL Building Systems Engineer.
Huge shoutout to FITS, Information Technology Services (ITS), Robert Sheard, Facilities Management Zone 6 Elevator Maintenance Contract Administrator, and external contractors.