Facilities Customer Service Center

For emergencies, call (703) 993-2525 or email csc@gmu.edu 24 hours a day.

Non-Emergency Repairs or Service


The Facilities Management Department uses on an on-line system for submitting maintenance/service request.  For those who have accounts, please report your non-emergency repairs to our Online Work Order System.  Please read the Requestor Manual to assist you in the initial set up of the work order system.

NOTE: If you need to make a change to or update an existing Work Request, please email the changes to csc@gmu.edu. Please do not create another work request.

Campus Housing Repairs



To report repairs in Student Campus Housing, please submit a Maintenance Request on the Office of Housing and Residence Life site.

Request a Project

A Facilities Project Request is required for any project that involves the following:

  • Interior/Exterior Renovation
  • New Construction
  • Change of use in existing space
  • Installation of Specialized Equipment
  • Furniture/Interior Finishes Design
  • Infrastructure Maintenance
  • Signage and Graphics