Facilities Customer Service Center
For emergencies, call (703) 993-2525 or email firstname.lastname@example.org 24 hours a day.
Non-Emergency Repairs or Service
The Facilities Management Department uses on an on-line system for submitting maintenance/service request. For those who have accounts, please report your non-emergency repairs to our Online Work Order System. Please read the Requestor Manual to assist you in the initial set up of the work order system.
NOTE: If you need to make a change to or update an existing Work Request, please email the changes to email@example.com. Please do not create another work request.
Campus Housing Repairs
To report repairs in Student Campus Housing, please submit a Maintenance Request on the Office of Housing and Residence Life site.
Request a Project
A Facilities Project Request is required for any project that involves the following:
- Interior/Exterior Renovation
- New Construction
- Change of use in existing space
- Installation of Specialized Equipment
- Furniture/Interior Finishes Design
- Infrastructure Maintenance
- Signage and Graphics