Maintenance and Service Work Request

Emergency Repairs
Please contact our Customer Service
 24 hours a day at
(703) 993-2525.

Non-Emergency Repairs/Service

The Facilities Management
Department uses on an on-line system
for submitting maintenance/service request

Please read the Requestor Manual to
assist you in the initial set up of the
work order system.

For those who have accounts, please
report your non-emergency repairs to
our Online Work Order System.

NOTE: If you need to make a change
to or update an existing Work
Request, please email the changes to Please do not create
another work request

Campus Housing Repairs
To report repairs in Student
Campus Housing, please visit the
Office of Housing and Residence
Life’s Work Request webpage.